Privacy Policy
A LEGAL DISCLAIMER
Umraniyas provides logistics services subject to carrier availability and international regulations. While we strive for timely delivery, we are not liable for delays, losses, or damages caused by third-party carriers, customs inspections, or events beyond our control.
Clients are responsible for the accuracy of all documentation and the legality of their goods. All quotes and timelines are estimates and may change based on market conditions or government assessments.
Data Collection and Purpose
At Umraniyas, we collect personal and business information necessary to facilitate your global trade requirements, including names, contact details, billing information, and specific shipment data such as origin and destination addresses. This information is primarily used to perform our contractual obligations, which include managing freight forwarding logistics, processing customs clearances, and ensuring accurate door-to-door delivery. We may also use your data to provide real-time tracking updates and to communicate essential information regarding regulatory compliance and service improvements.
Information Sharing and Disclosure
To provide seamless international services, we may share relevant data with trusted third-party partners, including shipping carriers, customs authorities, and local delivery agents. Such disclosures are strictly limited to the information required for these partners to perform their specific roles in the supply chain. We do not sell or rent your personal information to third parties for marketing purposes; however, we may disclose data when legally required by government agencies or to protect the safety and rights of our customers and the public.
Data Security and Retention
We implement robust technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. Your information is stored on secure servers and is only accessible to authorized personnel who require it to manage your shipments. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by international trade laws and tax regulations. You have the right to request access to your data or ask for corrections at any time by contacting our support team.